Everything we build reads from and writes to your property management system, so information is entered once and your team keeps working in the system they know.
We use AI for work that takes staff time but carries little risk, such as answering questions and sorting requests. Anything involving money, screening or credit follows fixed rules.
Answers questions about rent, leases and repairs from your own data, at any hour. Anything it cannot answer goes to your staff with the conversation attached.
Reads each repair request, asks for photos or details when needed, and sorts it by trade and urgency before it reaches a contractor.
Property managers ask questions in plain language, such as which units have overdue rent, and get answers from your property management data.
What AI does not do: approve applicants, post payments or change accounting entries. Those follow fixed rules your team can check.
Using something else? If it has an API or a file export, we can usually connect to it.
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No personal logins. You create a separate integration account with only the access it needs, and you can switch it off at any time. Everything it does is logged.
No. For at least one full month end, the new process runs next to your current one and the results are compared line by line. We then switch over one property or one bank account at a time.
We build on the vendor’s official interface and re-run our tests on the new version before you upgrade. If the vendor changes something, we update the integration without changing your rules.
The payment is reversed on the tenant ledger, the charges it paid are reopened, and any fees are applied according to the lease. Your team and the tenant are notified.
Yes. Each system has its own connection, and the payment, reconciliation and accounting rules sit on top of them. A portfolio split across Yardi and Entrata still closes as one.
Yes, including separate operating and security deposit accounts. Each bank account is reconciled on its own.
Usually in your own AWS account, with no public access to the integration itself. The code and setup are handed over to you.
A defined integration or product, priced and scheduled up front, delivered with the test suite and infrastructure code you keep.
Engineers who join your team, your code and your daily meetings for as long as the roadmap needs them.
We keep the integrations you run working: monitoring, vendor updates, new connections and month-end support.
A system or integration nobody wants to touch: we review it, make it stable, then build on it.